guest room with white linens, mounted tv, desk area, and nightstands with lamps

Accessibility

PROPERTY ACCESSIBILITY

At Hotel Shattuck Plaza, we make every effort to be accessible for all guests to enjoy our property. Therefore all of our hotel amenities and public spaces meet the requirements of the American with Disabilities Act (ADA).

Here on our site, on the ROOMS & SUITES section, you can find details on our accessible guestroom accommodations.

In addition, we offer a wheelchair accessible path of travel into the hotel entrance, and an accessible check-in reception counter.

Our restaurant, bar & lounge all have accessible dining options and our public restrooms meet ADA requirements.

Should any guest desire to request accessible transportation or need personal assistance while staying with us, simply dial the hotel operator and they will be pleased to arrange for an accessible car from our local car service, or connect you with local health/aide services.

 

  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the hotel’s accessible entrance to the meeting rooms
  • Accessible route from the hotel’s accessible public entrance to the restaurant
  • Accessible public entrance
  • Accessible registration desk
  • Accessible business center
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible transportation with advance notice
  • Public areas accessible for physically challenged
  • Accessible guest rooms with mobility features with entry doors that provide 32” of clear width
  • Rooms accessible to wheelchairs (no steps).
  • Roll-in shower
  • Closed-Caption TV
  • Service animals welcome

 

WEB ACCESSIBILITY

We strive to provide an outstanding online experience for all our guests — including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests the means to locate and book rooms with accessibility features.

  • Hotel accessibility features can be seen when viewing a hotel’s website 
  • Room descriptions include accessibility features